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ITIL Role Definitions for the 26 processes

April 28, 2016 • ITIL V3 Application Support Q & A

Hi Bob,

Do you have any type of reference that can outline and define the roles that support the 26 ITIL processes? I have developed mine from the actual work being performed in the specific process but was wondering if something formal exists.

Thanks
George

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One Response to ITIL Role Definitions for the 26 processes

  1. Bob Anderson says:

    Hi George, please try these links I think they will give you what you are looking for.      http://wiki.en.it-processmaps.com/index.php/Roles_within_ITIL  —-  http://wiki.en.it-processmaps.com/index.php/Roles_within_ITIL_V3                              http://www.itsmacademy.com/files/ITSM%20Academy_Role%20with%20ITIL_Webinar.pdf       I hope this helps. Best wishes    Bob

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