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How Can Service Management Ease the Transition to Cloud Computing?

April 30, 2015 • Application Support, CIO, General ITIL Discussion, ITIL V3 for Application Support

One of the newest developments in IT is cloud computing. According to the Finance New Mexico site, cloud computing is “a new generation of computing that utilizes distant servers for data storage and management, allowing the device to use smaller and more efficient chips that consume less energy than standard computers.” So where does service management fit into this brave new computing development?

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